Privacy Policy

Last Updated: June 24, 2026

Summit Air Heating & Cooling LLC ("Summit Air," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, requesting services, scheduling appointments, or communicating with our team.

This Privacy Policy explains how we collect, use, disclose, and protect your information.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Full Name

Phone Number

Email Address

Mailing Address

ZIP/Postal Code

Property Information

Service Requests

Appointment Details

Financing Inquiry Information

Any information submitted through contact forms, consultations, or communications with our team

We may also automatically collect certain technical information when you visit our website, including:

IP Address

Browser Type

Device Information

Pages Visited

Website Usage Data

Referral Sources

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and service requests

Schedule consultations and appointments

Provide estimates and proposals

Deliver heating and cooling services

Process customer transactions

Send appointment confirmations and reminders

Communicate project updates

Provide customer support

Improve our website and services

Comply with legal obligations

Send promotional and marketing communications when permitted by law

3. SMS Communications

By providing your phone number and consenting to receive text messages, you agree to receive SMS communications from Summit Air Heating & Cooling LLC regarding:

Appointment confirmations

Appointment reminders

Consultation scheduling

Estimate follow-ups

Service updates

Maintenance reminders

Customer service communications

Message Frequency

Message frequency may vary depending on your interactions with our business.

Message and Data Rates

Message and data rates may apply according to your mobile carrier plan.

Opt-Out

You may opt out of SMS communications at any time by replying:

STOP

After opting out, you will no longer receive SMS messages unless you provide new consent.

Help

For assistance, reply:

HELP

or contact us using the information provided below.

SMS Consent

SMS consent is not a condition of purchase.

SMS consent and phone numbers collected for SMS purposes will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes.

4. Email Communications

If you provide your email address, we may send communications related to:

Service requests

Estimates and proposals

Appointment reminders

Project updates

Maintenance notifications

Company news and promotional offers

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

5. How We Share Information

We may share your information only when necessary to operate our business, including with:

Service providers and contractors performing services on our behalf

Financing providers when requested by you

Utility rebate and incentive program administrators

Software and communication platforms used to operate our business

Legal or regulatory authorities when required by law

We do not sell personal information to third parties.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality

Analyze website traffic

Enhance user experience

Support advertising and marketing efforts

You may adjust your browser settings to refuse cookies; however, certain website features may not function properly.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

We encourage users to review the privacy policies of any third-party sites they visit.

9. Children's Privacy

Our services and website are intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that personal information from a child has been collected, we will take reasonable steps to remove such information.

10. Your Privacy Rights

Depending on your state of residence and applicable law, you may have rights regarding your personal information, including:

Access to information we hold about you

Correction of inaccurate information

Deletion of certain personal information

Objection to certain uses of personal information

Withdrawal of consent where applicable

To exercise any privacy rights, please contact us using the information below.

11. Retention of Information

We retain personal information only as long as necessary to:

Provide services

Fulfill contractual obligations

Resolve disputes

Comply with legal requirements

Maintain business records

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.

Any updates will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Summit Air Heating & Cooling LLC

Phone: (973) 555-1234

Email: [email protected]

Address: 135 Monroe St. apt 105, Newark, NJ 07105

By using our website or submitting your information, you acknowledge that you have read and understood this Privacy Policy.